Terms of Service

1. ACCEPTANCE OF TERMS

By accessing or using OpenSERP ("Service"), including our website at openserp.org and our API, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. DESCRIPTION OF SERVICE

OpenSERP provides a search engine results API that allows programmatic access to web search results from multiple search engines. The Service is offered on a pay-as-you-go basis.

If you join the OpenSERP Cloud waitlist or early-access program, we may contact you by email about early access, onboarding, product availability, and related launch updates. Waitlist data handling is described in our Privacy Policy.

3. ACCOUNTS

• You must provide a valid email address and a secure password (minimum 12 characters)
• You are responsible for maintaining the confidentiality of your account credentials and API keys
• You must not share API keys or allow unauthorized access to your account
• You are responsible for all activity that occurs under your account
• API keys are shown once at creation; lost keys cannot be recovered and must be revoked

4. ACCEPTABLE USE

You agree NOT to:

• Use the Service for any unlawful purpose
• Attempt to circumvent rate limits or security measures
• Resell or redistribute API access without authorization
• Use the Service to scrape, harvest, or collect personal data of individuals
• Interfere with or disrupt the Service infrastructure
• Exceed documented rate limits (currently 60 requests per minute per API key)

5. PAYMENT AND BILLING

• The Service uses a pay-as-you-go prepaid credit model
• Credits are purchased in advance and deducted per API request
• All payments are processed through third-party payment providers
• Credits are non-refundable once purchased, except where required by applicable law
• Unused credits do not expire
• Prices may change with 30 days' notice

6. API USAGE

• You receive API results as-is; search results originate from third-party search engines
• We do not guarantee the accuracy, completeness, or availability of search results
• Service availability may vary; we aim for high uptime but do not guarantee it
• We may impose or adjust rate limits to maintain service quality

7. INTELLECTUAL PROPERTY

• The OpenSERP open-source engine is licensed under MIT License
• The hosted Service, its branding, and proprietary components remain our property
• Search results belong to their respective sources; you are responsible for complying with applicable terms when using retrieved data

8. DATA HANDLING

• We process only the data necessary to provide the Service
• We do not store your search queries or results beyond what is needed for billing
• See our Privacy Policy for full details on data processing

9. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT RESULTS WILL BE ACCURATE OR COMPLETE.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPENSERP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. TERMINATION

• You may close your account at any time
• We may suspend or terminate your access if you violate these Terms
• Upon termination, unused credits are forfeited unless required otherwise by law

12. CHANGES TO TERMS

We may update these Terms at any time. Material changes will be communicated via email or a notice on our website. Continued use after changes constitutes acceptance.

13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be resolved in a competent court of jurisdiction.

14. CONTACT

For questions about these Terms, contact us at [email protected] .